Quality is the prime, ever-extending goal of F9's Software Development & Web Development practice. F9's offshore development facility in Ahmedabad, India and its quality management system have been certified to be adhering to the ISO 9001:2000 standards by Intertek.

International Organization for Standardization (ISO), the ISO 9001:2000 standard is intended to increase confidence in service quality and facilitate trade across international boundaries through a set of internationally recognized guidelines for consistent quality management system practices. F9 is one of the few independent IT services companies in India to achieve ISO 9001:2000 certification from Intertek, proving the company's compliance with best practices for a quality management system specific to software & web production and services.

F9 understands that it has to constantly improve deliverables to match the increasing expectations of our customers. We constantly review our process, finance, people and infrastructure and enhance them regularly. F9 went through a stringent certification process conducted by Intertek, one of the world's leading certification agencies.

F9 was measured against the standard's new requirements for customer satisfaction, the establishment of measurable objectives, the use of metrics and continual improvement.

Commitment to deliver Quality Services

With a recognized Quality Management System in place, we are well positioned to serve our customers and demonstrate our commitment to quality and continuous improvement in meeting or exceeding customer requirements.

Our aim is to provide quantifiable and consistent results through automated processes that have been tested over time. F9's project management practices and processes guarantee consistent high-quality delivery and ensure effective exchanges between local and offshore components of a project.

F9's Software Quality Assurance (SQA) Practice addresses the quality assurance needs at every phase of the development cycle. Our offshore development practice ensures quality by:

  • Adequate standards and procedures
  • Proper documentation
  • Ensuring that development and control processes such as Project Management (planning, tracking and monitoring) and Software Configuration Management are carried out
  • Ensuring that all applicable process requirements are met for each phase of the software realization cycle
  • Ensuring that process and product measurements are obtained at every phase and analyzed to serve as input to the subsequent phases

Adhering to in-house quality processes and methodologies developed from experience gained from working with renowned customers. F9's SQA adheres to quality standards as defined or required by our customers.

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